Frequently Asked Questions
Everything you need to know about your MoonBrew style journey.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days, while express options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your request.
How do I find my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, MoonBrew ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.
Can I change or cancel my order?
Orders can be modified or canceled within 2 hours of placement. After this window, our warehouse begins processing and we are unable to make changes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.