Returns & Exchanges
At MoonBrew, we want you to feel celestial in your new attire, which is why we offer a 30-day window for returns and size exchanges on all unworn items. Each piece must be returned in its original packaging with all mystical tags still attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid shipping label provided at the end of the portal process and securely tape it to your package.
Ship the Package
Drop off your return at any authorized carrier location; we recommend obtaining a receipt for tracking your shipment's journey.
Receive Your Refund
Once our team inspects the items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing